Where your data lives
Four questions, four answers. Plainly, because they are part of the product.
Where is my data?
In the European Union, and you can check what sits where. Every organisation gets a page showing the primary storage location, the backup location, the mail infrastructure and the subprocessors involved.
Primary data
European Union
Backup
European Union, separate site from the primary
European Union
That page is driven by the real configuration of your environment. A residency page written by hand is text that ages.
Who operates the infrastructure?
European operators, and our subprocessor list is public. The software delivery chain is self-hosted too: code repository, build, monitoring.
Who can technically switch the service off?
That is the question that matters, and most providers do not answer it. Our design goal is simple to state: no decision taken outside the European Union should be enough, on its own, to switch MyEuroHub off.
That means removing foreign points of control rather than relying on contractual promises. Authentication, administration, backups, encryption keys and deployment depend on no account outside the European Union.
This does not claim immunity from European law or from legitimate judicial decisions. MyEuroHub operates under applicable law.
Can I get my data back?
Yes, in full and in open formats. And for the folders you chose to synchronise the question does not even arise: the files are already on your computers.